TERMS AND CONDITIONS - De Mama Gourmet
RELEVANT INFORMATION
It is essential for the acquisition of the products offered on this site, www.demamagourmet.com.mx, that you carefully read and accept these general terms and conditions that describe and regulate the use of the services offered, hereinafter the “ Terms”, by ALIMENTOS Y ESPECIES DE MAMA SA DE CV, hereinafter “De Mamá Gourmet”, within the Site of which it is the owner and responsible. the following Terms and Conditions that are written below.
The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All products that are offered by our website could be created, charged, sent or presented by a third party website and in such case would be subject to their own Terms and Conditions.
In some cases, to purchase a product, registration by the user will be necessary, with the entry of reliable personal data and definition of a password.
The user can choose and change the password for their account management access at any time, in case they have registered and it is necessary for the purchase of any of our products, www.demamagourmet.com.mx does not assume said responsibility in case you give said key to third parties who interact with the account.
All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of product stock and availability, validation of the payment method, validation of the invoice (if applicable) and compliance with the conditions required by the selected payment method.
Any person who does not accept these Terms and Policies, prior to registering as a User, must refrain from using the Site and purchasing the products that De Mamá Gourmet offers.
LICENSE
De Mamá Gourmet, through its website, grants a license for users to use the products that are sold on this website in accordance with the Terms and Conditions described in this document.
PROPERTY
All Site Content, including, but not limited to, visual elements, graphic design, interfaces, images, audio, illustrations, code (including HTML), layout, design, presentation, appearance, logos, trademarks, industrial designs, names domain, identifiers and any other related element, belongs to De Mamá Gourmet. They are protected under the legislation of Industrial Property Rights, Copyright, Federal Penal Code and other International Intellectual Property Agreements to which Mexico is a signatory.
REFUND AND WARRANTY POLICY
For products that correspond to intangible goods, we do not offer returns once the product has been shipped. It is crucial that you understand the features of the product before proceeding with the purchase. We urge you to inform yourself carefully before purchasing it. We only consider exceptions in situations where the product does not match its description.
Some of our products may have a warranty and return option, which will be indicated at the time of purchase. In these cases, the warranty is limited to manufacturing defects and is only valid if the product has been used properly.
The warranty does not apply in cases of misuse or self-inflicted damage. The warranty criteria refer to manufacturing defects and the performance of the product under standard conditions, as long as it has been used properly, which implies: (I) Conformity with the established technical specifications (II) Exclusive use for the purpose for which that was created (III) Operation under electrical parameters within the indicated specifications and tolerances.
Failures in the operation of the Site
Mama Gourmet declares that it has adopted the necessary measures that, within its possibilities and technology, allow the correct functioning of the Website. However, De Mamá Gourmet is not responsible, including but not limited to: (I) Any damage, loss or harm caused to the User by failures in the system, server or Internet (II) Any virus that could infect the equipment of the User as a consequence of access and/or use of the Site (III) The continuity and availability of the Content (IV) The absence of errors in the Content or the correction of any defect that may occur (V) The damages or losses caused by any person who violates the security systems of the Site.
De Mamá Gourmet will not be responsible for any error or omission contained in the Site, and may temporarily suspend, without prior notice, accessibility to the Site for maintenance, repair, update or improvement operations.
ANTI-FRAUD CHECK
The customer's purchase may be postponed for anti-fraud verification. It may also be suspended for longer for a more rigorous investigation to prevent fraudulent transactions.
PRIVACY
The legitimacy of the intellectual property rights corresponding to the content provided by the User is the exclusive responsibility of the User, therefore the User will exempt De Mamá Gourmet from any claim from third parties derived from the illicit use of content on the Website.
By providing any content (photos, images, etc.) through the Site or any other means, the User freely transfers to De Mamá Gourmet all intellectual or industrial property rights and any other rights that the user has over said content. . Such rights include the right of reproduction, representation, dissemination, transformation, distribution and public communication of all or part of the content, by any procedure and in all formats or media.
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The address of De Mamá Gourmet is Ignacio Luis Vallarta, México CP 59340 La Piedad, Michoacan.